Injectable Institute Australia manager Juliet Young confronted outside court by customer Chantelle G

There was drama outside court as the former manager of Injectable Institute Australia, Juliet Young, was confronted by an angry customer.

Chantelle Gowan addressed Young outside court, where tensions ran high, according to an episode of A Current Affair which aired on Monday.

Young, attempting to shield herself from Ms Gowan, concealed her face behind an umbrella and retreated into a nearby vehicle to evade the confrontation and the press.

Frustrated by the situation, Ms Gowan told the ACA crew, “How could she hide like that?”

Ms Gowan received a beauty treatment at Injectable Institute Australia in December last year.

Seeking Botox for her frown lines, crow’s feet and “gummy smile,” Ms Gowan claims to have experienced immediate discomfort post-treatment.

She claimed her face was paralysed a few days later and she was left disfigured, leading her to question the legitimacy of the clinic’s practices.

While Ms Gowan obtained a refund after publicly shaming the clinic on social media, she discovered that the nurse responsible for her treatment was not registered.

Further complications arose as Injectable Institute Australia entered liquidation and closed its doors in February.

Last week, Young faced court for anunrelated matter but Ms Gowan took the opportunity to confront her as she stepped out of the Sydney building.

Young was charged and ultimately pleaded guilty to intimidating a former employee who she believed was involved with an ex-partner.

As a result of these legal proceedings, Young was fined $1000, with her defence attributing her behaviour to post-traumatic stress disorder.

However, Ms Gowan attended the hearing, where she expressed her dissatisfaction with this outcome, suggesting that there was a disconnect between Young’s legal situation and the distressing experiences of the clinic’s customers.

Ms Gowan’s emotional frustration, caught on camera by the ACA crew, was evident as Young left the courtroom, with Ms Gowan shouting, “How about she goes through what I went through?”

Ms Gowan claims her appearance changed dramatically due to a beauty treatment gone wrong.

More than 160 former customers of Injectable Institute Australia have initiated claims to recover their expenses while authorities continue investigating the failed beauty business.

“It’s not over. It’s not over for me, and it’s not over for all the women who are still fighting to get their money back,” Ms Gowan told ACA.

In a development reported in June by the Daily Telegraph, Young’s involvement with Injectable Institute Australia took a more intricate turn. She was characterised as a “shadow director” by the liquidator of the Botox clinic chain, Cor Cordis.

The liquidator was investigating whether or not Young was operating the business despite not being the official director.

The liquidator was examining factors such as her access to company funds, execution of loan agreements, and control over employee interactions.

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The liquidator, Jason Tang, contended that the company was insolvent well before its closure in February.

Tang estimates potential claims of insolvent trading to amount to about $580,000.

However, the availability of funds for creditors from the estate of the clinic’s owner, Michael Zillig, remained uncertain.

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